Welcome to Setu Foundation! We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy outlines how we collect, use, and protect your information.

Information We Collect

• Personal Information: We may collect personal information such as your name, email address, and phone number when you engage with our website or make a donation.
• Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, and the pages you visit.

How We Use Your Information

• To Communicate: We use your information to provide updates, respond to inquiries, and send relevant information about our initiatives.
• To Improve Our Services: We use usage data to analyze and improve our website and services.

Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.

User Rights

You have the right to access, update, or request the deletion of your personal information. To exercise these rights, please contact us at [setufoundation365@gmail.com].

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at [yuviteltechnologies@gmail.com].

Refund and Cancellation Policy
Yuvitel Technologies Pvt. Ltd.

1. Introduction
At Yuvitel Technologies Pvt. Ltd., we strive to ensure that our clients are satisfied with our services and products. However, we understand that circumstances may arise where refunds or cancellations are necessary. This Refund and Cancellation Policy outlines the terms under which cancellations and refunds may be granted.

2. Cancellation Policy

• Service Cancellation:
  Clients can request the cancellation of services anytime before the commencement of the service or project. Once the service has begun or the project is underway, cancellations may not be possible.

  • If the cancellation request is made within 7 days prior to the start of the service, 100% of the service fee will be refunded.
  • If the cancellation request is made after the start of the service, no refund will be provided.

• Product Cancellation:
  For software or product purchases, the client can request cancellation within 14 days of purchase, provided that the product has not been installed or used.

  • Once a product has been installed or used, the cancellation request will be subject to approval based on the product usage terms.

3. Refund Policy

• Service Refunds:
  Refunds for services are granted under the following conditions:

  • If the service is cancelled within the 7-day cancellation window (as stated above).
  • If Yuvitel Technologies fails to deliver the service as agreed upon in the contract due to internal issues or inability to meet service terms.

• Product Refunds:
  Refunds for purchased products are granted under the following conditions:

  • A request for a refund is made within 14 days of the purchase, and the product has not been used or activated.
  • If the product delivered is defective or not as described, the client must notify Yuvitel Technologies within 7 days of receiving the product to initiate a refund or replacement.

4. Non-Refundable Services and Products

• Custom software development services, after initiation or progress on the project, will not be eligible for refunds.
• Subscription-based services, once availed, cannot be cancelled or refunded after usage has commenced.
• Any third-party products or services purchased through Yuvitel Technologies will follow the refund and cancellation policy of the respective third party.

5. Refund Processing
Once a refund request is approved, the refund will be processed through the same method of payment originally used for the purchase. Refunds typically take 7-10 business days to be reflected in the client’s account.

6. Contact Us
For any questions regarding the Refund and Cancellation Policy or to request a cancellation/refund, please contact us:

• yuviteltechnologies@gmail.com
  

7. Changes to the Policy
Yuvitel Technologies Pvt. Ltd. reserves the right to modify this Refund and Cancellation Policy at any time. Any changes will be updated on our official website and will apply to future transactions.