Customer Service Representative Job at Shively Diversified Management Services, Grand Rapids, MI

TlpObFJUbXU5M0MzRXJadXhwRi9EOUZ4QlE9PQ==
  • Shively Diversified Management Services
  • Grand Rapids, MI

Job Description

Do you excel at delivering exceptional customer service? If so, we have a spot on our team for a Customer Service Representative. We are looking for a Customer Service Representative (CSR) who will engage with our customers, provide exceptional service, and ideally has some purchasing or inventory management knowledge.

Responsibilities:
• Create and track sales orders, purchase orders, and invoices
• Maintain a high level of professionalism with customers demonstrating excellent customer service
• Ensure orders are input accurately and follow up on missing information and open orders
• Control and manage incoming and outgoing documents
• Respond to customer questions with accurate and relevant information promptly

Requirements

• A high school diploma and 1-3 years of customer service experience is preferred
• Able to complete assigned tasks working with little to no supervision
• Good written and oral communication skills and excellent organizational skills
• Experience using Microsoft Word, Excel, and Outlook
• Knowledge of purchasing or inventory management is desirable
• Good interpersonal and leadership skills
• Able to sit or walk for extended periods of time and lift up to 35 pounds unassisted repeatedly throughout the day
• Comply with all safety guidelines to ensure a safe work environment
• Successfully pass the required pre-employment background check and drug screen

Job Tags

Full time,

Similar Jobs

Morgan Stanley

MSFS- Hedge Fund/Private Equity Tax Manager Job at Morgan Stanley

Morgan Stanley Fund Services is a wholly owned subsidiary of Morgan Stanley that administers over $500 billion of hedge fund, family office and private equity assets. Using the Firm's...  ...Fund Services is seeking a tax senior manager to service hedge fund, private equity and... 

Springfield Housing Authority

Program Specialist - Rental Assistance Office Job at Springfield Housing Authority

 ...affirmative action policies, invites applicants for the position of: Program Specialist, Rental Assistance Office. M-F 8:00 am 4:30 pm....  ...and arrange for a hearing if problems cannot be resolved. Compute rent based on tenant income information and review against lease... 

Wellpath

Registered Nurse (RN) Job at Wellpath

 ...and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan. We offer ongoing...  ...point of care support. How you make a difference As a Registered Nurse (RN) , your primary responsibility is to provide patient... 

Fireside Inn & Suites West Lebanon

Hotel Public Space / House Person Job at Fireside Inn & Suites West Lebanon

 ...perfect blend of work and adventure. Job Summary As a house person, your primary focus will be the cleanliness and presentation...  ...Maintenance work may also be included; changing light bulbs, painting, etc. Requirements & Qualifications Valid Drivers License... 

PwC

EPM Anaplan Model Builder, Senior Associate Save for Later Remove job Job at PwC

 ...of Study : Accounting, Finance Minimum Years of Experience : 3 year(s) Certification(s) Required : Certified Anaplan Model Builder or Certified Anaplan Solution Architect Preferred Qualifications : Degree Preferred : Master of Business Administration...