Job Description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.

Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, Great Southern and The Overland.  GSR is part of the Journey Beyond Group, a dynamic experience based tourism business focussed on sharing the special places in which it operates and creating and shaping lasting memories for all its guests.  Proudly, we are one of the largest growing businesses in the country and our aim is simple – to take our guests beyond, to ignite their imagination and to transform amazing into breathtaking.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the role

Reporting to the Warehouse Manager and General Manager Food and Beverage, this role will be responsible for maintaining and managing the day to day provisioning of all food and beverage requirements, to service GSR trains within budgeted guidelines. This role will assist in the design and maintenance of menus across the business. Coordination of the GSR food safety system, ensuring the effectiveness and continually improving the quality. 

Food and Beverage

• Actively involved in Staff Training and contribution to Navigator and other staff training tools
• Update & source new products and trends
• Assist procurement process, guide the purchasing team and continuously make necessary improvements. Maintain supplier communications
• Develop and maintain process flow including work instructions
• Manages the GSR Food safety system including training
• Food quality standards – stock receipt process, sampling process, specification management
• Maintain the back end of POS system REVEL
• Support stock controllers and ordering through COUPA

GSR Food Safety System & HACCP

• Actively gather, sort, file and report on all company food handing activities and those of our partners. Provide educational support to GSR employees on safe food handling and all elements of the food safety system
• Maintains the quality inventory systems and procedures through training and support to the GSR Warehouse Manager and warehouse team.
• Lead, coach, and guide all staff through their responsibilities to the Food Safety Plan.
• Manage the day to day flow of data from functional areas, through to the reporting stage.
• Maintain an impeccable standard of administration around the food safety system in line with the plan and procedures.
• Administratively, recognize areas of the plan that need improvement and follow through, e.g. Corrective actions.
• Conduct regular, scheduled formal & informal, internal audits of food areas to ensure compliance to GSR HACCP, FSANZ and general food safety protocol & legislation.
• Coordinate all activities within the food safety plan such as Audits, Reviews, Cleaning, and Training & Improvements.
• Ensure all stock received into GSR warehouse is checked for Quality, any issues around Food Safety must be handled as per instruction in HACCP plan.
• Other Responsibilities
• Actively participate within Better Beyond project scope

About you

Education: Graduate preferred, however, qualifications in Food Science will be highly regarded

Experience: Intimate working knowledge of accredited food safety systems is essential

Attributes:

Strong empathy with guests and staff in a tourism and hospitality environment

Excellent written and verbal communication skills with experience in producing and tabling reports

Proficiency in MS Office

Evidence of successful team membership

Attention to detail

Proven project management, analytical and problem-solving skills

Excellent organisational skills with the ability to work within strict time constraints

Dynamic, highly motivated and innovative

What We Offer 

• General discounts on Journey Beyond travel and experiences 
• Study Assistance Policy 
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy 
• Private Health discounts 
• Employee Assistance Program 
• Discounts on Journey Beyond merchandise 
• Parental Leave Program
• Purchased Leave Policy

How to Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your Rail Journey starts here!

Apply now. Join us!

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