Job Description
Mail and Print Services/Campus Store Clerk Location Coos Bay, OR :
Primary Purpose Join our team and enjoy a work-life balance like no other! With up to 12 holidays, paid Fridays off in the summer, a generous winter break, longevity-based vacation and paid sick leave, you'll have the time to recharge and thrive. We invite you to join Southwestern Oregon Community College in fulfilling our mission by supporting the cultural and educational needs of our diverse communities. We also offer tuition and fee waivers for employees and dependents, a comprehensive retirement plan (PERS), and discounts at the campus store. Apply now and experience the benefits of a caring community college that values your time and well-being. PRIMARY PURPOSE To perform a variety of duties in support of Mail and Print Services and the Campus Store to help ensure that all work is completed timely and efficiently. The Mail & Print Services/Campus Store Clerk is involved in processing mail, shipping and receiving, cashiering, stocking, receiving book orders, clerical work, etc. This position is open until 11:59 pm on March 27th, 2025. This position is only open to internal applicants . Description of Essential Functions
Mailroom Services (35% of Time)
- Provide and maintain a high level of customer service by assisting faculty, staff and students regarding mail/shipping/receiving, printing, photocopiers, supplies, work orders, etc.
- Sort mail on a daily basis. Back up for all mailing/shipping/receiving as needed, both incoming and outgoing. Log all packages received and distributed by Mail and Print Services that have a tracking number. This includes, but is not limited to USPS, UPS, FedEx and commercial deliveries for faculty, staff, and students.
- Distribute mail as needed. Make campus wide deliveries of mail, packages, Print Shop orders and paper, deliveries to the Post Office, etc.
- Process mail forwarding and return to sender mail.
- Prepare forms as required by UPS, FedEx, and USPS.
- Receive and prioritize incoming calls to Mail services. Assist caller, direct to appropriate person, or take and relay messages.
Print Shop Services (30% of Time)- Process daily print orders via email and drop-offs.
- Fill campus supply orders and deliver when needed.
- Submit monthly billing for department charges.
- Order campus business cards / name tags / desk plates / door plates.
- Maintain an appropriate selection of paper weights and colors for campus staff. Maintain campus envelope supply, Scantrons, and binding supplies.
- Replenish toner and staples as needed.
- Replenish paper and deliver when needed.
Customer Service & Payment Handling (30% of Time)- Providing outstanding customer service through both oral and written communications.
- Maintain existing professional relationships and work to create new professional relationships.
- Work with all stakeholders, such as work studies, administrative staff, suppliers, and customers on orders and projects, including pricing, shipping timelines, and meeting deadlines.
- When appropriate, advise customers on best strategies to achieve their desired outcomes.
- Conduct cash, check, and/or department charging transactions. Provide receipts upon request.
- Enter transactions into cash and checks into cash receipt journal/log.
- Authorize and complete various transactions such as refunds, voids, and cash drawer reconciliations as needed.
- Maintain secure cash handling procedures
- Prepare weekly deposits.
Campus Store Services (5% of Time)- Perform cashier duties for the campus store.
- Assist with daily sales operations, including keeping shelves and sales floor well stocked, maintained, and merchandised.
- Assist with start-of-term rush, end-of-term buyback, and year-end inventory.
- Receive and prioritize incoming calls to the campus store. Assist callers, directing to the appropriate person, or take and relay messages.
Performs Other Duties and Special Projects as Required/Assigned Required Knowledge, Skills and Abilities
REQUIRED QUALIFICATIONS High School diploma or GED/equivalent. Two (2) years of customer service, retail, or related experience. Successful applicants for this position must possess the following knowledge, skills, and abilities, or be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation:
- Ability to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter.
- Ability to work effectively and sensitively with individuals of diverse cultural backgrounds and perspectives, and abilities
- Ability to read, review, understand, and apply concepts presented in training programs, conferences, federal and state regulations, professional literature, and other related materials pertaining to Campus Store business and Mail and Print Services operations.
- Knowledge of applicable Federal, State, and local laws, codes, rules, and regulations.
- Exhibit a high level of technology literacy, including knowledge of retail systems and computer software and hardware. Ability to use internet searching, Microsoft Outlook, Word, and Excel as needed. Able to learn and function in the College's information management system and learn new software as needed.
- Ability and willingness to manage a flexible work schedule with self-discipline, including travel, various hours and possible weekends/evenings, as well as work days at other college locations.
- Strong organizational skills with the ability to prioritize and work on multiple tasks simultaneously under constant pressure and deadlines, working effectively despite frequent interruptions.
- Ability to consistently convey a pleasant and helpful attitude by using excellent interpersonal and communication skills to control sometimes stressful and emotional situations. Requires sufficient communication and human relations skills to resolve complaints/issues, defuse anger, and gain cooperation.
- Ability to follow safety procedures and safely operate standard Mail and Print services equipment.
- Ability to work independently or in a team to deliver mailing and office support services.
PREFERRED QUALIFICATIONS Applicants for this position possessing one or more of the following knowledge, skills, and abilities with receive preferred consideration through the selection process.
- Associate degree.
- Experience retail industry.
- Experience in postal operations.
- Experience in inventory management and on-line ordering systems.
- Experience with a college wide computer information system (specifically Jenzabar).
- Demonstrate the ability to handle many issues, items and functions at one time and deal rapidly with multiple items in prioritized sequence.
SPECIAL REQUIREMENTS OR LICENSES None
Additional Job Information
JOB TITLE: Mail & Print Services/Campus Store Clerk
LOCATION: Coos Bay Campus
FTE: 10-19 hours/week (.48 FTE)
ORGANIZATION: Southwestern Oregon Community College
PAY LEVEL: E ($15.73 to $17.10 for initial placement)
EXEMPTION STATUS: Non-exempt
PHYSICAL REQUIREMENTS : Attached
REPORTS TO: Campus Store/Mail and Print Manager
CLASSIFICATION: Classified
REVISION DATE : March 2025
SUPPLEMENTAL INFORMATION Southwestern Oregon Community College only accepts applications through this online application system. We want you to be successful in applying with us. We highly encourage you to complete and submit your application in advance of the deadline. For assistance with this, please email hr@socc.edu. For technical assistance with your application, please call (855) 524-5627. Please note: We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum/special qualifications and additional requirements to be considered for this position. Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration. Required documents must be provided at the time of application. Please remove any personal information such as photographs, date of birth, gender, social security number, and other protected information from your documents. Documents containing protected information will be considered incomplete. Incomplete applications will not be considered. Positions are subject to budget consideration and approval. For the candidate who is hired into this position, salary placement will be based on guidelines in administrative policies and procedures or collective bargaining agreements (as applicable). For this reason, please be sure to include everything in your application that you want the college to consider towards placement. The college does not sponsor employees in the visa application process if they intend to use this as their means to work in the United States. This means that all required work visas must be in place and supported by appropriate evidence to be employed by Southwestern. Final candidates will be subject to a criminal background check as part of the employment process. -
REASONABLE ACCOMMODATION STATEMENT Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
This is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all responsibilities, skills, effort, or work conditions associated with the job someone in this position would perform. All employees of Southwestern Oregon Community College are expected to perform tasks as assigned by Southwestern Oregon Community College supervisory/management personnel regardless of job title or routine job duties. -
VETERAN'S PREFERENCE STATEMENT Applicants are eligible to use Veteran's Preference when applying with Southwestern Oregon Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application. DOCUMENTS REQUIRED:
- MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) - OR - Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
- Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.
- You can request copies of your military service record through the National Archives website at:
For information regarding Veteran's Preference qualifications, visit the following website:
NON-DISCRIMINATION It is the policy of Southwestern Oregon Community College Board of Education that there will be no discrimination or harassment on the grounds of race, color, gender, marital status, sexual orientation, religion, national origin, age, political affiliation, parental status, veteran status or disability in any educational programs, activities or employment. Persons having questions about equal opportunity and nondiscrimination should contact Vice President of Administrative Services in Tioga 512. Phone 541-888-7206 or TDD 541-888-7368. All other issues, concerns, and complaints should also be directed to the Vice President of Administrative Services for referral to the appropriate Manager.
Annual Campus Crime/Annual Fire Safety (Clery Act) Report The "Jeanne Clery Disclosure for Campus Security Policy and Campus Crime Statistics Act" (formerly the Campus Security Act) is a federal law that requires institutions of higher education to disclose campus security information, including crime statistics for the campus and surrounding area. As a current or prospective Southwestern student or employee, you have a right to obtain a copy of this information. You may review this information here: Annual Campus Crime/Annual Fire Safety (Clery Act) Report. You may also obtain a hard copy of this information upon request by contacting Administrative Services at 541-888-7206.
Job Tags
Holiday work, Full time, Contract work, Summer holiday, Local area, Work visa, Flexible hours, Weekend work, Afternoon shift,