Operational Controls and Compliance Manager Job at Zocalo Recruiting, San Antonio, TX

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  • Zocalo Recruiting
  • San Antonio, TX

Job Description

About the Role

We are seeking a seasoned Operational Controls and Compliance Manager with 10+ years of experience in banking operations, regulatory compliance, and risk management. This role is responsible for developing, implementing, and overseeing control frameworks to ensure operational integrity, compliance with financial regulations, and risk mitigation strategies.

 

Key Responsibilities

Operational Risk & Internal Controls

• Design and maintain internal control frameworks to mitigate operational risks.

• Conduct risk assessments, internal audits, and process reviews to ensure compliance and operational efficiency.

• Lead initiatives to enhance fraud detection, transaction monitoring, and security controls.

• Oversee segregation of duties , access controls, and business continuity planning.

 

Regulatory Compliance & Governance

• Ensure full compliance with banking regulations, including AML, KYC, Basel III, Dodd-Frank, SOX, GDPR, and OCC/FDIC requirements .

• Serve as the primary liaison with regulatory agencies and lead external/internal audits.

• Develop and implement policies to mitigate financial crime, data privacy risks, and compliance breaches.

• Monitor changes in regulatory frameworks and update policies accordingly.

 

Leadership & Training

• Provide guidance to internal teams on risk mitigation, regulatory updates, and compliance best practices.

• Conduct training programs to ensure staff awareness of compliance and operational risk policies.

• Collaborate with IT, cybersecurity, and finance teams to enhance operational security and risk frameworks.

 

Reporting & Incident Management

• Lead investigations of compliance breaches, operational failures, and financial risks.

• Develop and present compliance and risk reports to senior management and regulatory authorities.

• Establish key risk indicators (KRIs) and key performance indicators (KPIs) to track and enhance compliance effectiveness.

 

Qualifications & Experience

Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field.

10+ years of experience in operational risk management, compliance, or internal auditing in a financial institution.

• Deep knowledge of banking regulations, fraud detection, anti-money laundering (AML), and financial crime prevention .

• Experience working with regulatory agencies such as FDIC, OCC, Federal Reserve, and SEC .

• Strong leadership skills with a track record of driving compliance and risk management initiatives.

• Proficiency in compliance software, risk assessment tools, and banking systems.

Certifications such as CAMS (Certified Anti-Money Laundering Specialist), CRCM (Certified Regulatory Compliance Manager), or CISA (Certified Information Systems Auditor) preferred.

 

Why Join Us?

• Work in a leadership role with a respected financial institution.

• Competitive salary, performance-based incentives, and comprehensive benefits.

• Opportunities for career growth in risk management, compliance, and financial governance.

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