Job Description

Job Description:

Evening Land Vineyards is seeking an enthusiastic and customer-focused individual to join our team as a Tasting Room Sales Associate. In this role, you will create a welcoming and engaging environment for our guests, guide them through our wine offerings, and promote sales. This is an excellent opportunity for wine enthusiasts passionate about hospitality to work in a beautiful setting and share their knowledge with others. This position reports to the Hospitality Manager and is based at the Evening Land Vineyards in Salem, Oregon.

Responsibilities:
•  Guest Experience:
o Provide exceptional customer service and create a warm, welcoming atmosphere for all visitors.
o Greet guests promptly and courteously upon arrival.
o Educate guests about Evening Land Vineyards, our winemaking philosophy, history, and the unique characteristics of our wines.
o Conduct guided wine tastings, delivering high-level hospitality, and answering questions.
o Handle guest inquiries and resolve any concerns in a professional and timely manner.

Sales and Promotion:
o Promote and sell Evening Land Vineyards wines, wine club memberships, and other merchandise.
o Achieve sales goals and contribute to the overall success of the tasting room.
o Process sales transactions accurately using the point-of-sale (POS) system.
o Maintain accurate records of sales and inventory in HubSpot and Shopify.
o Promote Evening Land Vineyards events and special offerings.

Vineyard Operations:
o Assist with opening and closing procedures, including setting up and breaking down tasting stations.
o Maintain the cleanliness and appearance of the various tasting areas.
o Restock wine and merchandise as needed.
o Assist with inventory management and organization.
o Perform other duties as assigned by the Hospitality Manager.

Qualifications:
Experience:
o Previous experience in a sales or customer service role, preferably in a winery, restaurant, or hospitality setting.

Knowledge/Skills:
o Passion for food & wine and a strong desire to learn more.
o Excellent communication, interpersonal, and sales skills.
o Ability to engage with diverse groups of people and provide outstanding customer service.
o Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
o Strong organizational skills and attention to detail.
o Ability to work independently and as part of a team.
o Have a desire to participate in harvest activities.

Other Requirements:
o Must be at least 21 years of age.
o Lifting and carrying boxes of wine and merchandise, typically weighing up to 40 lbs., to assist customers with purchases.
o Must be able to stand for extended periods.
o Maneuvering through vineyards and winery facilities, occasionally navigating uneven terrain.
o Maintaining a professional appearance and demeanor reflecting our winery’s high standards. Utilize button-down shirts and aprons provided by Evening Land Vineyards and Provignage.
o Must be available to work weekends, holidays, and special events as needed.
o OLCC server permit required.
o Previous experience in a winery tasting room preferred.
o Formal wine education (e.g., WSET, Court of Master Sommeliers) preferred.

Compensation:
•  $25 Per Hour + Commissions.
•  Monthly cell phone stipend.
•  Wine Club sign-up incentives.
•  Tips offered by customers.
•  Wine allowance.
•  Company supported sick time.

Create a Job Alert

Receive an email alert when similar new jobs are posted. It's free, fast and easy.

Create Alert

Job Tags

Hourly pay, Holiday work, Full time, Weekend work, Afternoon shift,

Similar Jobs